Director, Product Administration- Small Enterprise Financial institution job with Capital One

Middle 1 (19052), United States of America, McLean, Virginia

Director, Product Administration- Small Enterprise Financial institution

At Capital One, we expect large and do large issues. After we began simply 25 years in the past, we pioneered the usage of predictive modeling to individually personalize bank card presents, turning your complete business on its head. As we have grown larger, we have discovered increasingly more methods to make use of expertise, knowledge, and face-to-face conversations to know the human issues related to cash and funds.

In Capital One’s Small Enterprise Financial institution group, we’re captivated with serving to Small Companies succeed. To additional that mission, we’re constructing a brand new affiliate servicing product crew from the bottom up. We’re searching for a pacesetter that is equal components coach, visionary, and drawback solver. You may be chargeable for main a crew of Product Managers, co-creating a imaginative and prescient for the long run whereas getting broad stakeholder alignment, and guiding the crew to ship distinctive worth whereas pulling down all of the issues that sluggish us down.

We’ll start our journey by going deep on how our clients work together with our banking providers, and the place attainable, figuring out areas of tedium and low-value interactions to automate: we need to give companies time again to construct their enterprise! Subsequent, a extremely collaborative crew of Designers, Builders, Product Managers, and Analysts will iterate their approach to studying what works (and extra importantly, what would not). However hold the fraudsters in thoughts…you will have a hand in figuring out how we leverage knowledge & ML to develop insurance policies and processes that guarantee our clients’ cash is protected.

On any given day within the Financial institution you will be:

  • Empowered. You may play a serious function in figuring out our buyer’s ache factors and translating that into the crew’s imaginative and prescient. You may lead a crew of product managers, working cross-functionally with design and tech, to find out one of the best strategy to assist get us there.
  • Studying consistently. This can be a sophisticated area on the intersection of latest expertise, shifting rules, and evolving buyer expectations. You may want to make sure we’re all the time on target.
  • Sharing brazenly. Our tradition is one in all transparency. Collaboration throughout a number of groups is a key to success. You may want to know their motivations, affect their roadmap, and be taught from their previous experiences.
  • Innovating relentlessly. Push large change by beginning small, testing concepts, and studying your approach to outcomes. You may must be snug conducting each giant (quantitative in-app check/management reads) and small (qualitative consumer analysis session) assessments.
  • Succeeding strategically. Resolve the correct drawback, and have the boldness to cease work on the mistaken one. Develop large by figuring out atomic worth, then refining the trail in the direction of success.
  • Connecting creatively. This can be a arduous drawback to unravel, so you will want to search out one of the best concepts from throughout the group. How do you could have an open and sincere dialogue on the trail ahead, disagree agreeably, after which transfer ahead collectively.

Here’s what you’ll deliver to the desk:

  • Communicator: You’ll be able to talk advanced, typically technical, concepts clearly; your crew is aware of their priorities and why they’re doing what they’re doing. Possibly you are an introvert, or perhaps you are an extrovert, however no one accuses you of maintaining them out of the loop.
  • Curiosity: You ask why, you discover, and you are not afraid to blurt out your loopy thought. Fixing advanced issues is addictive and you’re keen on taking over new ones. You worth the range within the room.
  • Do-er: You may have a bias towards motion, you attempt issues, and you are not afraid to fail and be taught. You do not let excellent get in the way in which of fine. You do what must get performed – “it isn’t my job” will not be in your vocabulary.
  • Imaginative and prescient: You may be main a crew of PMs on a multi-year mission to ship main buyer worth to Small Companies as they recuperate from COVID. You may have to outline a imaginative and prescient for the long run and encourage your crew to construct in the direction of it.
  • Collaborator: the correct individuals to work with for every challenge. You’ll be able to shortly get alignment with the important thing stakeholders whereas pushing ahead with out delays. You know the way to construct a community of friends and stakeholders to develop your sphere of affect.
  • Analytical: You are not terrified of numbers; as a substitute, you imagine they assist illuminate the reality.
  • Teamwork: You know the way to encourage cross-functional groups to work collectively on delivering nice outcomes, and you may assist navigate the bumps and turns alongside the way in which.
  • Fearless: Large, undefined issues do not frighten you. You are capable of dive proper in and put construction to them. You’ll be able to work at a tiny crack till you have damaged open the entire nut. You might be snug in saying no.
  • Technical: Whilst you will not be requested to put in writing code, you possibly can communicate cogently along with your builders and problem them when wanted.

Here’s what we’ll deliver to the desk:

  • Aggressive wage (together with a really sturdy 401(ok) plan)
  • Glorious medical and dental insurance coverage (and different well being advantages)
  • Celebrity product, design, knowledge and engineering leaders [previous roles at Paypal, Google, Revolut, Microsoft, Nike, etc]
  • High class engineering groups that you’ll lead and construct product with
  • Steady studying price range
  • Extremely supportive and “purchased in” management setting

Primary {Qualifications}:

  • At the least 4 years of expertise working with cross-functional groups to ship shopper experiences.
  • At the least 4 years of expertise engaged on the core product platforms that energy digital experiences
  • At the least 4 years of digital business expertise for customers
  • At the least 2 years individuals administration expertise
  • Bachelor’s Diploma or army expertise

Most well-liked {Qualifications}:

  • At the least 3 years of expertise with internet and client-side cellular platforms
  • At the least 2 years of expertise as a Product Proprietor in an Agile growth course of
  • MBA

Right now, Capital One won’t sponsor a brand new applicant for employment authorization for this place

No businesses please. Capital One is an Equal Alternative Employer dedicated to variety and inclusion within the office. All certified candidates will obtain consideration for employment with out regard to intercourse, race, colour, age, nationwide origin, faith, bodily and psychological incapacity, genetic data, marital standing, sexual orientation, gender id/task, citizenship, being pregnant or maternity, protected veteran standing, or every other standing prohibited by relevant nationwide, federal, state or native regulation. Capital One promotes a drug-free office. Capital One will think about for employment certified candidates with a felony historical past in a fashion in step with the necessities of relevant legal guidelines relating to felony background inquiries, together with, to the extent relevant, Article 23-A of the New York Correction Legislation; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Metropolis’s Honest Probability Act; Philadelphia’s Honest Felony Data Screening Act; and different relevant federal, state, and native legal guidelines and rules relating to felony background inquiries.

When you’ve got visited our web site searching for data on employment alternatives or to use for a place, and also you require an lodging, please contact Capital One Recruiting at 1-800-304-9102 or by way of electronic mail at [email protected] . All data you present shall be stored confidential and shall be used solely to the extent required to supply wanted cheap lodging.

For technical assist or questions on Capital One’s recruiting course of, please ship an electronic mail to [email protected]

Capital One doesn’t present, endorse nor assure and isn’t accountable for third-party merchandise, providers, academic instruments or different data accessible by means of this website.

Capital One Monetary is made up of a number of completely different entities. Please notice that any place posted in Canada is for Capital One Canada, any place posted in the UK is for Capital One Europe and any place posted within the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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